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Local setup, support and account management included.",{"__typename":174,"attributes":190,"tag":181},{"property":191,"content":188},"og:description",{"__typename":174,"attributes":193,"tag":181},{"name":194,"content":188},"twitter:description",{"__typename":174,"attributes":196,"tag":181},{"property":197,"content":198},"og:image","https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&fit=max&w=1200",{"__typename":174,"attributes":200,"tag":181},{"property":201,"content":202},"og:image:width","1200",{"__typename":174,"attributes":204,"tag":181},{"property":205,"content":206},"og:image:height","801",{"__typename":174,"attributes":208,"tag":181},{"property":209,"content":210},"og:image:alt","Supplier of cloud phone systems and lines in Edinburgh",{"__typename":174,"attributes":212,"tag":181},{"name":213,"content":198},"twitter:image",{"__typename":174,"attributes":215,"tag":181},{"name":216,"content":210},"twitter:image:alt",{"__typename":174,"attributes":218,"tag":181},{"property":219,"content":220},"og:locale","en_GB",{"__typename":174,"attributes":222,"tag":181},{"property":223,"content":224},"og:type","article",{"__typename":174,"attributes":226,"tag":181},{"property":227,"content":228},"og:site_name","FNBG Business Telecoms",{"__typename":174,"attributes":230,"tag":181},{"property":231,"content":232},"article:modified_time","2026-06-08T11:19:37Z",{"__typename":174,"attributes":234,"tag":181},{"property":235,"content":236},"article:publisher","https:\u002F\u002Fwww.facebook.com\u002Fpages\u002FFNBG-Business-Cost-Consultants\u002F119764628083511",{"__typename":174,"attributes":238,"tag":181},{"name":239,"content":240},"twitter:card","summary",{"__typename":174,"attributes":242,"tag":181},{"name":243,"content":244},"twitter:site","@FNBGLTD",{"@context":246,"@graph":247},"https:\u002F\u002Fschema.org",[248,261],{"@type":249,"@id":250,"name":228,"legalName":154,"url":251,"telephone":252,"email":253,"address":254},"LocalBusiness","https:\u002F\u002Ffnbg.co.uk\u002F#business","https:\u002F\u002Ffnbg.co.uk","+441312026902","info@fnbg.co.uk",{"@type":255,"streetAddress":256,"addressLocality":257,"addressRegion":258,"postalCode":259,"addressCountry":260},"PostalAddress","86 Hawthornvale","Edinburgh","Scotland","EH6 4JX","GB",{"@type":262,"name":263,"url":264,"provider":265,"areaServed":266,"description":269},"Service","Business VoIP Phone Systems Edinburgh","https:\u002F\u002Ffnbg.co.uk\u002Fbusiness-landlines\u002Fvoip",{"@id":250},[257,267,268,258],"Lothians","Fife","Business VoIP phone systems for Edinburgh companies. Flexible, reliable cloud-based calling to replace traditional landlines — including ISDN migration, number porting and ongoing local support.",[271,305,312,335,349,353,358,401],{"__typename":272,"eyebrowText":273,"title":274,"accentHighlightH1":275,"subtitle":276,"subSubtitle":276,"content":277,"checklist":278,"image":292,"ctaLinks":297},"HeroRecord","Cloud phone systems · ISDN replacement · New setups","Business VoIP — a better phone system for Edinburgh businesses",false,"","\u003Cp>VoIP (Voice over IP) is the modern replacement for traditional business landlines &mdash; and it's simpler, more flexible and usually cheaper than what it replaces. Whether you're migrating ahead of the ISDN switch-off or setting up a phone system from scratch, we'll find the right VoIP solution for your business and handle everything from setup to ongoing support.\u003C\u002Fp>",[279,283,286,289],{"id":280,"title":281,"icon":282},"cFqUCDJ8QnWyY2vLt04c9Q","No complex hardware required","check",{"id":284,"title":285,"icon":282},"CepZPZA1RX2txdFgG5GNMQ","Keep your existing numbers",{"id":287,"title":288,"icon":282},"SsGeoOdmQ22VbSPjShKxVw","Works on any device",{"id":290,"title":291,"icon":282},"ajwyUEsrQg6ia78MYwhLKA","Edinburgh setup & support",{"alt":210,"blurUpThumb":293,"responsiveImage":294},"data:image\u002Fjpeg;base64,\u002F9j\u002F4AAQSkZJRgABAQAAAQABAAD\u002F2wCEAAoHBwgHBgoICAgLDQoSDhUXDw0NGBgNDhEYFx8ZGBYTFhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLBQUFEAUFEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL\u002F\u002FAABEIABEAGAMBIgACEQEDEQH\u002FxAAYAAEAAwEAAAAAAAAAAAAAAAAABQYHBP\u002FEACEQAAEDAwQDAAAAAAAAAAAAAAEAAwQCBRIRMTRxFDWB\u002F8QAFQEBAQAAAAAAAAAAAAAAAAAAAAL\u002FxAAUEQEAAAAAAAAAAAAAAAAAAAAA\u002F9oADAMBAAIRAxEAPwCYsF8jvVaZBWkTm8NQQshsTDzLwAqK0aHAkvQ8hrsqS6DOzfIBRREaFM82oaHdEFWtXIp7Wr2b13xEQckbn1doiIP\u002F2Q==",{"srcSet":295,"src":296},"https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.25&h=350&w=450 112w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.5&h=350&w=450 225w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.75&h=350&w=450 337w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&h=350&w=450 450w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=1.5&h=350&w=450 675w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=2&h=350&w=450 900w","https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&h=350&w=450",[298],{"id":299,"label":300,"linkType":301,"page":302},"d5r3N2V4TCK82f0uENd2dg","Get a free VoIP quote","button",{"__typename":11,"id":303,"slug":304},"Z5eS6CD3QjGD1DhuRdFu_g","get-a-quote",{"__typename":306,"eyebrowText":307,"title":308,"subtitle":276,"content":309,"textAlign":310,"decoration":275,"highlightBox":175,"ctaLinks":311},"TextOnlyRecord","Plain English explanation","What is VoIP and how does it work?","\u003Cp>VoIP stands for Voice over Internet Protocol. In plain terms, it means making and receiving phone calls over your broadband connection rather than through traditional copper phone lines.\u003C\u002Fp>\n\u003Cp>Instead of a physical line running into your building from the telephone exchange, your calls travel as data over the internet &mdash; the same connection your computers and phones already use. The quality is indistinguishable from a traditional call, the features are far more extensive, and the cost is typically significantly lower.\u003C\u002Fp>\n\u003Cp>For your team, the experience is simple. They make and receive calls exactly as they always have &mdash; on a desk phone, a mobile app or a computer &mdash; and nothing about the day-to-day feels different. What changes is what's happening behind the scenes: a more flexible, more reliable, more cost-effective system running the whole thing.\u003C\u002Fp>","left",[],{"__typename":313,"eyebrowText":314,"title":315,"introText":276,"cards":316},"FourColumnCardRecord","Why businesses make the switch","What VoIP gives your business that traditional landlines can't",[317,323,327,331],{"title":318,"content":319,"id":320,"image":175,"imagePosition":321,"imagePadding":322,"link":175},"Cost","\u003Cp>\u003Cstrong>Lower monthly costs.\u003C\u002Fstrong>&nbsp;VoIP call costs are significantly lower than traditional landline tariffs &mdash; particularly for internal calls between offices or team members, which are typically free regardless of location. Line rental costs are also lower, and there's no expensive ISDN hardware to maintain. Most businesses see an immediate reduction in their monthly telecoms bill after switching.\u003C\u002Fp>","RAOWdB_6S9mYgVy4d2VucQ","cover",0,{"title":324,"content":325,"id":326,"image":175,"imagePosition":321,"imagePadding":322,"link":175},"Flexibility","\u003Cp>\u003Cstrong>Work from anywhere.\u003C\u002Fstrong>&nbsp;Because VoIP works over the internet, your phone system goes wherever your team goes. Staff can make and receive calls on their office number from home, from a client site or from anywhere with a decent broadband or mobile connection &mdash; using a desk phone, laptop or mobile app. No missed calls, no separate numbers, no office-hours limitation.\u003C\u002Fp>","eG5hu-daQJaAW7XMMpLzUQ",{"title":328,"content":329,"id":330,"image":175,"imagePosition":321,"imagePadding":322,"link":175},"Features","\u003Cp>\u003Cstrong>More features, easier to manage.\u003C\u002Fstrong>&nbsp;VoIP systems come with a range of features that traditional landlines simply can't match &mdash; call recording, call queuing, auto-attendant, voicemail to email, call analytics and more. And unlike a traditional PBX where adding features means a phone engineer visit, VoIP features are managed through an online portal. Add a user in minutes. Change your call routing without calling anyone.\u003C\u002Fp>","T4CsryFmT_GLA_KPKhKxMw",{"title":332,"content":333,"id":334,"image":175,"imagePosition":321,"imagePadding":322,"link":175},"Scalability","\u003Cp>\u003Cstrong>Scales with your business.\u003C\u002Fstrong>&nbsp;Adding a new member of staff to a traditional phone system means ordering a new line and waiting for installation. With VoIP, adding a new user takes minutes &mdash; you assign them a number, they download the app or plug in a handset, and they're ready. Scaling down is just as simple. VoIP grows and shrinks with your business without the cost and lead time of physical infrastructure.\u003C\u002Fp>","d3mCglMxRqauAV8hNKXnQA",{"__typename":336,"eyebrowText":337,"title":338,"subtitle":276,"content":339,"checklist":340,"image":341,"ctaLinks":347,"imageAlign":348},"TwoColumnImageRecord","What you get","Everything included in a VoIP setup through FNBG","\u003Cp>We handle the full VoIP setup &mdash; from choosing the right system for your business to configuring it, porting your numbers and training your team. Here's what's included as standard:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Number porting\u003C\u002Fstrong> &mdash; your existing business numbers transfer across, so clients always reach you on the same number\u003C\u002Fli>\n\u003Cli>\u003Cstrong>System configuration\u003C\u002Fstrong> &mdash; call routing, voicemail, auto-attendant and hunt groups set up to match how your business works\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Device setup \u003C\u002Fstrong>&mdash; whether you're using desk phones, mobile apps, softphones or a mix, we configure every device\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Staff onboarding\u003C\u002Fstrong> &mdash; your team trained on how to use the new system before go-live\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ongoing account management\u003C\u002Fstrong> &mdash; we stay involved after setup, handling changes, additions and any issues that arise\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Local Edinburgh support\u003C\u002Fstrong> &mdash; one point of contact, not a national support line\u003C\u002Fli>\n\u003C\u002Ful>",[],{"alt":342,"blurUpThumb":343,"responsiveImage":344},"Edinburgh VoIP solutions","data:image\u002Fjpeg;base64,\u002F9j\u002F4AAQSkZJRgABAQAAAQABAAD\u002F2wCEAAoHBwgHBgoICAgLFhILDhAPFQ0NFRENDg4YFxUZGBYfFhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDg0OHBAQEC8oIigvLy8vLzsvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL\u002F\u002FAABEIABAAGAMBIgACEQEDEQH\u002FxAAZAAABBQAAAAAAAAAAAAAAAAAGAAEDBAX\u002FxAAcEAABBQADAAAAAAAAAAAAAAABAAIDBAUREhT\u002FxAAVAQEBAAAAAAAAAAAAAAAAAAAEA\u002F\u002FEABkRAAIDAQAAAAAAAAAAAAAAAAACARETA\u002F\u002FaAAwDAQACEQMRAD8AA8HHkvNJJUOzmeaQsJRHiZd2iC3lU9nJtTz93FJyoPssg\u002FnVGxydiU626OLITwUlSEJT0Wz\u002F2Q==",{"srcSet":345,"src":346},"https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1780491376-cloud-pbx.jpeg?auto=format&crop=focalpoint&dpr=0.25&fit=crop&fp-x=0.27&fp-y=0.33&h=450&w=600 150w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1780491376-cloud-pbx.jpeg?auto=format&crop=focalpoint&dpr=0.5&fit=crop&fp-x=0.27&fp-y=0.33&h=450&w=600 300w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1780491376-cloud-pbx.jpeg?auto=format&crop=focalpoint&dpr=0.75&fit=crop&fp-x=0.27&fp-y=0.33&h=450&w=600 450w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1780491376-cloud-pbx.jpeg?auto=format&crop=focalpoint&fit=crop&fp-x=0.27&fp-y=0.33&h=450&w=600 600w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1780491376-cloud-pbx.jpeg?auto=format&crop=focalpoint&dpr=1.5&fit=crop&fp-x=0.27&fp-y=0.33&h=450&w=600 900w","https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1780491376-cloud-pbx.jpeg?auto=format&crop=focalpoint&fit=crop&fp-x=0.27&fp-y=0.33&h=450&w=600",[],"right",{"__typename":306,"eyebrowText":350,"title":350,"subtitle":276,"content":351,"textAlign":310,"decoration":275,"highlightBox":175,"ctaLinks":352},"Is VoIP right for your business?","\u003Cp>VoIP is a strong fit for most Edinburgh businesses, but it works particularly well for:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Small and growing businesses\u003C\u002Fstrong> &mdash; VoIP gives small businesses access to professional phone system features (auto-attendant, call queuing, multiple extensions) that previously only made sense for larger companies. For a business of five people, VoIP is often transformative &mdash; you look and sound like a much larger operation than you are.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Businesses with remote or hybrid teams\u003C\u002Fstrong> &mdash; if your staff work from home some or all of the time, VoIP is the obvious choice. Everyone's on the same phone system regardless of where they're sitting, and calls to the main office number route intelligently to whoever is available.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Businesses migrating from ISDN\u003C\u002Fstrong> &mdash; if you're on ISDN and facing the January 2027 deadline, VoIP is the most straightforward replacement. In most cases, the transition is seamless &mdash; same numbers, better features, lower cost. If your current ISDN system is relatively simple, hosted VoIP is almost certainly the right replacement.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>New businesses\u003C\u002Fstrong> &mdash; setting up a professional phone system for a new business used to mean significant upfront hardware cost and a wait for line installation. VoIP has changed that entirely &mdash; you can have a fully featured business phone system running in hours, with no hardware commitment and no minimum contract if you want flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Businesses in serviced offices or co-working spaces\u003C\u002Fstrong> &mdash; VoIP works perfectly in environments where you can't install physical lines, and can move with you if you change location.\u003C\u002Fp>",[],{"__typename":306,"eyebrowText":354,"title":355,"subtitle":276,"content":356,"textAlign":310,"decoration":275,"highlightBox":175,"ctaLinks":357},"How they compare","VoIP vs traditional landlines — at a glance","\u003Ctable border=\"1\" class=\"table-auto w-full\" style=\"border-collapse: collapse; border-color: #ced4d9; border-style: dotted;\">\u003Ccolgroup>\u003Ccol style=\"width: 33.8313%;\">\u003Ccol style=\"width: 33.8313%;\">\u003Ccol style=\"width: 33.8313%;\">\u003C\u002Fcolgroup>\n\u003Ctbody>\n\u003Ctr class=\"bg-gray-200\">\n\u003Ctd style=\"border-color: #ced4d9;\">\u003Cstrong class=\"font-semibold\">Feature\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">\u003Cstrong class=\"font-semibold\">Traditional landline\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">\u003Cstrong class=\"font-semibold\">Business VoIP\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Monthly cost\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Higher line rental + call charges\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Lower &mdash; calls often included\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Setup time\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Days to weeks\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Hours to days\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Adding users\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Engineer visit required\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Minutes, online\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Remote working\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Not supported\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Full support on any device\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Call features\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Basic\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Advanced &mdash; recording, queuing, analytics\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Hardware required\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Physical lines + PBX\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Optional &mdash; works on existing devices\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">ISDN switch-off\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Affected &mdash; will stop working\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Not affected\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Scalability\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Slow and costly\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Instant and low cost\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd style=\"border-color: #ced4d9;\">Contract flexibility\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Rigid\u003C\u002Ftd>\n\u003Ctd style=\"border-color: #ced4d9;\">Flexible terms available\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003Cp>\u003C\u002Fp>",[],{"__typename":359,"title":360,"schema":361,"questions":387},"FaqDisplayRecord","Business VoIP questions",{"@context":246,"@type":362,"url":264,"name":363,"mainEntity":364},"FAQPage","Business VoIP Phone Systems Edinburgh — Frequently Asked Questions",[365,371,375,379,383],{"@type":366,"name":367,"acceptedAnswer":368},"Question","Do I need fast broadband for VoIP to work properly?",{"@type":369,"text":370},"Answer","VoIP uses very little bandwidth — a typical business call uses around 100kbps, which is a tiny fraction of even a basic broadband connection. For most Edinburgh businesses with standard business broadband, VoIP will work without any issues. We always check your connection speed and quality as part of our assessment before recommending a VoIP solution.",{"@type":366,"name":372,"acceptedAnswer":373},"What happens to our VoIP system if the broadband goes down?",{"@type":369,"text":374},"If your broadband goes down, VoIP calls over that connection won't work. However, most business VoIP systems have automatic failover options: calls can divert to mobile numbers or another location automatically if the primary connection fails. We configure failover as standard so your business isn't left without communications if there's a broadband outage.",{"@type":366,"name":376,"acceptedAnswer":377},"Can we keep our existing phone numbers when switching to VoIP?",{"@type":369,"text":378},"Yes — number porting transfers your existing business numbers to the new VoIP system. Your clients, suppliers and staff dial the same numbers they always have. We handle the porting process and time it so there's no gap in service.",{"@type":366,"name":380,"acceptedAnswer":381},"Do we need new phones or can we use our existing handsets?",{"@type":369,"text":382},"It depends on your current handsets. Modern IP-compatible desk phones can usually be reused on a VoIP system. Older analogue handsets can't be used directly but can work with an adaptor. Many businesses opt to use VoIP via a mobile app or computer softphone rather than desk phones at all, which eliminates hardware cost entirely. We'll assess your existing equipment and recommend the most cost-effective approach.",{"@type":366,"name":384,"acceptedAnswer":385},"How is VoIP different from using WhatsApp or Teams calls?",{"@type":369,"text":386},"WhatsApp and Teams are consumer or collaboration tools — they work well for internal communication but aren't designed to replace a business phone system. VoIP gives you proper business phone numbers, professional call handling (auto-attendant, call queuing, call recording), number porting, and the ability to receive calls from anyone — not just people using the same app.",[388,390,393,396,398],{"id":389,"question":367,"answer":370},"GruypPJRQzSkaxfXRoJ-ig",{"id":391,"question":372,"answer":392},"NxCZsrb7SgGQYguX_f3Ksg","If your broadband goes down, VoIP calls over that connection won't work — this is the main practical difference from a traditional landline. However, most business VoIP systems have automatic failover options: calls can divert to mobile numbers or another location automatically if the primary connection fails. We configure failover as standard so your business isn't left without communications if there's a broadband outage.",{"id":394,"question":395,"answer":378},"cUbjn5EmT264j-5eQKKt3w","Can we keep our existing phone numbers?",{"id":397,"question":380,"answer":382},"QUdDBNZrR76l6zgvIlFrbQ",{"id":399,"question":384,"answer":400},"f48pxH-fS7OBgK0WSV8esg","WhatsApp and Teams are consumer or collaboration tools — they work well for internal communication but aren't designed to replace a business phone system. VoIP gives you proper business phone numbers, professional call handling (auto-attendant, call queuing, call recording), number porting, and the ability to receive calls from anyone — not just people using the same app. It's a proper telecoms solution, not a workaround.",{"__typename":402,"title":403,"subtitle":276,"content":404,"overlayColor":405,"backgroundImage":406,"ctaLinks":410},"BackgroundImageSectionRecord","Ready to move to a better business phone system?","\u003Cp>Whether you're migrating from ISDN ahead of the 2027 deadline or simply want a phone system that works better for how your business operates today &mdash; we're here to help. Get in touch for a free, no-obligation assessment and we'll tell you exactly what's right for your setup.\u003C\u002Fp>","blue",{"alt":210,"blurUpThumb":293,"responsiveImage":407},{"srcSet":408,"src":409},"https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.25&fit=crop&w=1000 250w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.5&fit=crop&w=1000 500w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.75&fit=crop&w=1000 750w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&fit=crop&w=1000 1000w","https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&fit=crop&w=1000",[411,415],{"id":412,"label":300,"linkType":413,"page":414},"fP8as-6PTVKEv7AReOifHg","primary",{"__typename":11,"id":303,"slug":304},{"id":416,"label":417,"linkType":418,"page":419},"NR4xK-QKQLmvuxURP_DRWQ","Or call us on 0131 202 6902","arrow",{"__typename":11,"id":122,"slug":123}]