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Edinburgh businesses must migrate or lose their phone lines. 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When it goes, any business still relying on traditional landlines or an older phone system will lose service completely. There is no extension. There is no fallback. The deadline is fixed.\u003C\u002Fp>\n\u003Cp>The good news: migrating to a modern cloud phone system is straightforward, affordable and often cheaper than what you're paying now — if you plan ahead.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Don't leave this too late.\u003C\u002Fstrong> Engineer capacity and network migration slots fill up as the deadline approaches. Businesses that start now get a smoother transition, better choice and lower cost.\u003C\u002Fp>",[],{"alt":209,"blurUpThumb":279,"responsiveImage":280},"data:image\u002Fjpeg;base64,\u002F9j\u002F4AAQSkZJRgABAQAAAQABAAD\u002F2wCEAAoHBwgHBgoICAgLCgoLDhgQDg0NDh0gIhUVIx0ZJBYVKhUmJSsjJR0oKSEWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLDgYFEBAQEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL\u002F\u002FAABEIAAwAGAMBIgACEQEDEQH\u002FxAAYAAACAwAAAAAAAAAAAAAAAAAGBwABAv\u002FEAB4QAAICAgIDAAAAAAAAAAAAAAECAAQDEQUSBhUi\u002F8QAFQEBAQAAAAAAAAAAAAAAAAAAAgD\u002FxAAUEQEAAAAAAAAAAAAAAAAAAAAA\u002F9oADAMBAAIRAxEAPwBpZ3Nep2WDvkvOZfUFQsKcih6X0Nwf8gq4TxZ2giErrl52pksJc3zmJEpHqNSST\u002F\u002FZ",{"srcSet":281,"src":282},"https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&dpr=0.25&h=350&w=450 112w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&dpr=0.5&h=350&w=450 225w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&dpr=0.75&h=350&w=450 337w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&h=350&w=450 450w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&dpr=1.5&h=350&w=450 675w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&dpr=2&h=350&w=450 900w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&dpr=3&h=350&w=450 1350w","https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676289331-desk-phone.jpg?auto=format&crop=focalpoint&h=350&w=450",[284],{"id":285,"label":286,"linkType":287,"page":288},"SaLSI6GCSfefgCEzkywg5w","Book a free migration assessment","button",{"__typename":14,"id":289,"slug":290},"Z5eS6CD3QjGD1DhuRdFu_g","get-a-quote",{"__typename":292,"eyebrowText":275,"title":293,"subtitle":275,"content":294,"textAlign":295,"decoration":296,"highlightBox":174,"ctaLinks":297},"TextOnlyRecord","The deadline is January 2027","\u003Cp>BT has confirmed this date will not move. Some exchanges are being switched off earlier as part of a rolling programme — your business may be affected sooner than you think.\u003C\u002Fp>\n\u003Cp>Find out if your exchange is in an early switch-off area — \u003Cstrong>\u003Ca href=\"\u002Fcontact\">contact us\u003C\u002Fa>\u003C\u002Fstrong> and we'll check for you.\u003C\u002Fp>","center",true,[],{"__typename":299,"eyebrowText":300,"title":301,"subtitle":275,"content":302,"checklist":303,"image":304,"ctaLinks":310,"imageAlign":316},"TwoColumnImageRecord","Check your exposure","Is your business affected by the switch-off?","\u003Cp>If any of the following apply to your business, you need to act before January 2027:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>You have a traditional BT landline or business phone line\u003C\u002Fli>\n\u003Cli>Your office uses an ISDN2 or ISDN30 connection\u003C\u002Fli>\n\u003Cli>You have a PBX phone system connected to ISDN lines\u003C\u002Fli>\n\u003Cli>Your broadband is delivered over a copper phone line (ADSL or FTTC)\u003C\u002Fli>\n\u003Cli>You use a fax machine connected to a landline\u003C\u002Fli>\n\u003Cli>Your alarm system, EPOS terminal or door entry system uses a phone line\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>If any of the above apply, you need a migration plan. The more items taht apply, the more complex your migration may be — and the earlier you should start.\u003C\u002Fp>\n\u003Cp>Not sure what you have? Get in touch and we'll audit your current setup for free.\u003C\u002Fp>",[],{"alt":305,"blurUpThumb":306,"responsiveImage":307},"Supplier of cloud phone systems and lines in Edinburgh","data:image\u002Fjpeg;base64,\u002F9j\u002F4AAQSkZJRgABAQAAAQABAAD\u002F2wCEAAoHBwgHBgoICAgLDQoSDhUXDw0NGBgNDhEYFx8ZGBYTFhUdHysjGh0oHRUWJDUlKC0vMjIyGSI4PTcwPCsxMi8BCgsLBQUFEAUFEC8cFhwvLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vLy8vL\u002F\u002FAABEIABEAGAMBIgACEQEDEQH\u002FxAAYAAEAAwEAAAAAAAAAAAAAAAAABQYHBP\u002FEACEQAAEDAwQDAAAAAAAAAAAAAAEAAwQCBRIRMTRxFDWB\u002F8QAFQEBAQAAAAAAAAAAAAAAAAAAAAL\u002FxAAUEQEAAAAAAAAAAAAAAAAAAAAA\u002F9oADAMBAAIRAxEAPwCYsF8jvVaZBWkTm8NQQshsTDzLwAqK0aHAkvQ8hrsqS6DOzfIBRREaFM82oaHdEFWtXIp7Wr2b13xEQckbn1doiIP\u002F2Q==",{"srcSet":308,"src":309},"https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.25&fit=crop&h=450&w=600 150w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.5&fit=crop&h=450&w=600 300w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.75&fit=crop&h=450&w=600 450w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&fit=crop&h=450&w=600 600w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=1.5&fit=crop&h=450&w=600 900w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=2&fit=crop&h=450&w=600 1200w","https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&fit=crop&h=450&w=600",[311],{"id":312,"label":313,"linkType":314,"page":315},"YrNdoVYbSfyXxboYp3cWPQ","Talk to the team about your migration","arrow",{"__typename":14,"id":61,"slug":62},"right",{"__typename":318,"eyebrowText":319,"title":320,"introText":321,"cards":322},"FourColumnCardRecord","The consequences","What actually happens on switch-off day if you haven't migrated","\u003Cp>On the day BT switches off your exchange, ISDN and PSTN services stop. Not gradually. Not with a warning. They stop.\u003C\u002Fp>\n\u003Cp>Here's what that means in practice:\u003C\u002Fp>",[323,329,333,337],{"title":324,"content":325,"id":326,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Your phone lines go dead","\u003Cp>Incoming calls won't connect. Outgoing calls won't work. Clients, suppliers and staff who call your office number will get nothing.\u003C\u002Fp>","Lrnj2bWjTRC0n8hzHp09aw","cover",0,{"title":330,"content":331,"id":332,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Your broadband may go down","\u003Cp>If your internet connection is delivered over a copper phone line (ADSL or FTTC), it will also be affected.\u003C\u002Fp>","AOwKMiU6SAGPfh-8PyFeLw",{"title":334,"content":335,"id":336,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Your phone system stops working","\u003Cp>Any PBX or office phone system connected to ISDN lines will become inoperable.\u003C\u002Fp>","fDfZ6ddLR7G5Jl3AsRvTew",{"title":338,"content":339,"id":340,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Connected devices fail","\u003Cp>Fax machines, alarm systems, EPOS terminals and door entry systems that rely on a phone line will stop functioning.\u003C\u002Fp>","LIavE45uTL-cgInyUiir9Q",{"__typename":342,"eyebrowText":343,"title":344,"introText":275,"headerAlign":295,"cards":345,"backgroundColour":275},"ThreeColumnCardRecord","Your action plan","Three things to do before January 2027",[346,350,358],{"id":347,"title":348,"content":349,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"T98VliAsT9KoeiyvbpHp2w","Audit what you have","\u003Cp>\u003Cstrong>Find out exactly what needs migrating.\u003C\u002Fstrong> Before you can plan a migration, you need to know what you're migrating from. That means identifying every phone line, every system and every device in your business that uses the PSTN or ISDN network — including things that aren't obviously phones, like alarms and card machines.\u003C\u002Fp>\n\u003Cp>We do this audit for you, free of charge, as the first step in our migration process.\u003C\u002Fp>",{"id":351,"title":352,"content":353,"image":174,"imagePosition":327,"imagePadding":328,"link":354},"fQoQM59VTJKJc5WnbQ6Ujg","Choose the right replacement","\u003Cp>\u003Cstrong>Pick the cloud solution that fits your business.\u003C\u002Fstrong> There's no single right answer — the best replacement depends on how your business uses its phones, how many lines you need, and how much you want to spend. The options are hosted VoIP, hosted PBX and SIP trunking. We'll explain the differences clearly and recommend the right one for your setup.\u003C\u002Fp>",{"id":355,"label":356,"linkType":314,"page":357},"E2kv_w53QdWdPGoZ-ZP52Q","Find out about our cloud phone solutions",{"__typename":121,"id":128,"slug":129},{"id":359,"title":360,"content":361,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Mzb06H7YTOCVAyz4toI8dA","Plan and migrate before the rush","\u003Cp>\u003Cstrong>Get it done while you still have options.\u003C\u002Fstrong> Migration capacity — engineers, installation slots, network porting windows — will tighten significantly as January 2027 approaches. Businesses that migrate now get first choice of provider, better pricing and a calmer transition. Those that wait until late 2026 will face higher costs, longer waits and fewer options.\u003C\u002Fp>",{"__typename":318,"eyebrowText":363,"title":364,"introText":275,"cards":365},"Our migration service","Everything handled — from audit to go-live",[366,370,374,378],{"title":367,"content":368,"id":369,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Free audit","\u003Cp>We survey your current setup and identify everything that needs to migrate — including items you might not have thought of.\u003C\u002Fp>","RK4GQb1tS2-HgKPdSHorgA",{"title":371,"content":372,"id":373,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Clear recommendation","\u003Cp>We explain your options in plain English and recommend the right solution for your business. No jargon, no upselling.\u003C\u002Fp>","fC9dwJFwQJGC-5NRxIPM5w",{"title":375,"content":376,"id":377,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Number porting included","\u003Cp>Your existing phone numbers transfer across. Clients and staff dial the same numbers they always have.\u003C\u002Fp>","WFEh_7OeSFS7jdr6JKoboQ",{"title":379,"content":380,"id":381,"image":174,"imagePosition":327,"imagePadding":328,"link":174},"Local Edinburgh support","\u003Cp>We're based in Edinburgh and available throughout your migration — not a national helpline you'll never reach.\u003C\u002Fp>","dda6e-mPS1a-SWGh5KgwWQ",{"__typename":383,"title":384,"schema":385,"questions":411},"FaqDisplayRecord","ISDN switch-off — your questions answered",{"@context":245,"@type":386,"url":263,"name":387,"mainEntity":388},"FAQPage","ISDN Switch-Off Edinburgh 2027 — Frequently Asked Questions",[389,395,399,403,407],{"@type":390,"name":391,"acceptedAnswer":392},"Question","Can I just wait and see what happens in January 2027?",{"@type":393,"text":394},"Answer","You could, but we'd strongly advise against it. Once the switch-off happens, your phone lines will stop working immediately and you'll need emergency installation of a VoIP system under time pressure. Emergency installs cost more, take longer and give you less choice of solution. Every business we've spoken to that waited longer than they should have regretted it.",{"@type":390,"name":396,"acceptedAnswer":397},"My exchange hasn't been switched off yet — do I still need to worry?",{"@type":393,"text":398},"Yes. BT's rolling switch-off programme means exchanges are being turned off in batches ahead of the January 2027 final deadline. Your exchange may be in an earlier wave. We can check your specific exchange status — just get in touch and we'll tell you where you stand.",{"@type":390,"name":400,"acceptedAnswer":401},"How much does a VoIP migration cost?",{"@type":393,"text":402},"It varies depending on the size and complexity of your current setup, how many lines you need and which solution is right for you. In most cases, businesses find their ongoing monthly costs are lower after migration than they were on ISDN — the hardware cost (if any) is typically offset within a year. We'll give you a clear, itemised quote before any work begins.",{"@type":390,"name":404,"acceptedAnswer":405},"Will we lose service during the migration?",{"@type":393,"text":406},"A well-planned migration has zero downtime. We sequence the transition so your new system is tested and ready before the old one is switched off, and number porting is timed to happen overnight or over a weekend wherever possible. Your team typically arrives on Monday morning and everything just works — on the same numbers, with better features.",{"@type":390,"name":408,"acceptedAnswer":409},"We rent our office — is the migration our responsibility or the landlord's?",{"@type":393,"text":410},"The phone lines serving your business are your responsibility as the tenant, not the landlord's — unless your lease specifies otherwise. Your landlord is responsible for any building-wide infrastructure (such as a shared ISDN system serving multiple tenants), but your individual lines and phone system are yours to migrate.",[412,414,416,418,420],{"id":413,"question":391,"answer":394},"F7V8QYHHSHKRnZZL9Ls9hg",{"id":415,"question":396,"answer":398},"c2L6cLEVT0CJNR94BhA20w",{"id":417,"question":400,"answer":402},"FpugtljRStmmsmkZmvNFdw",{"id":419,"question":404,"answer":406},"JUVqCOYlQGu7pTDqfJLdsg",{"id":421,"question":408,"answer":422},"SSEpcUEQS4ex7L0KE7t6Tg","The phone lines serving your business are your responsibility as the tenant, not the landlord's — unless your lease specifies otherwise. Your landlord is responsible for any building-wide infrastructure (such as a shared ISDN system serving multiple tenants), but your individual lines and phone system are yours to migrate. If you're unsure, we can help you clarify what's covered before you commit to anything.",{"__typename":424,"title":425,"subtitle":275,"content":426,"overlayColor":427,"backgroundImage":428,"ctaLinks":432},"BackgroundImageSectionRecord","Don't wait until the deadline is on top of you","\u003Cp>The businesses that migrate early get the best choice of solution, the best pricing and the calmest transition. The businesses that leave it late pay more, wait longer and scramble. We've seen both — and the difference is significant.\u003C\u002Fp>\n\u003Cp>Get in touch today for a free, no-obligation migration assessment. We'll tell you exactly what you have, what needs to change and what it will cost — usually within 24 hours.\u003C\u002Fp>","blue",{"alt":305,"blurUpThumb":306,"responsiveImage":429},{"srcSet":430,"src":431},"https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.25&fit=crop&w=1000 250w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.5&fit=crop&w=1000 500w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&dpr=0.75&fit=crop&w=1000 750w,https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&fit=crop&w=1000 1000w","https:\u002F\u002Fwww.datocms-assets.com\u002F94246\u002F1676290607-cloud_voice.jpg?auto=format&crop=focalpoint&fit=crop&w=1000",[433,438],{"id":434,"label":435,"linkType":436,"page":437},"e2hxhEnSTamgO1OJC9yU_Q","Book your free migration assessment ","primary",{"__typename":14,"id":289,"slug":290},{"id":439,"label":440,"linkType":314,"page":441},"IEeEORDcQ1uO-UH7tPpUKg","Or call us on 0131 202 6902",{"__typename":14,"id":61,"slug":62}]